What are my support options?

Interlogic Graphics & Marketing, Inc. understands that technical support is vital for the success of your web site. With this in mind we are devoted to ensure that your product is working by providing the following FREE support option

Free Support
Free support is available via forums and email. You can post your issues here or once you have created your account you may email support.forums@ilgm.com and your question will be posted in the " Report a bug, an error or post a question " area where a professional technical representative or experienced iControl user will be able to post replies and solutions to your questions.

Phone Support
Please call 719-884-1137. Monday-Friday from 9am to 4pm MNT someone will be available to help you. Outside these hours, you may leave a message and as soon as someone becomes available, we will contact you. (A support fee may be required).
If this is an emergency, please use extension 911.

We have very much appreciated your purchases of our products. In the past, we have been able to offer our customers free support on an as-needed basis. However, our customer base is growing fast and so has the cost of helping you when you have problems. So, we had to decide whether we were going to put our available resources into development or into support. We decided to focus on giving you great products combined with a low-cost support programs that will give you peace-of-mind and help us pay for the cost of doing business.